Frequently Asked Questions
General information
Doc Johnson was born in 1976 when our founder, Ron Braverman, purchased a very small company that sold adult toys along with gag novelties and rubber fishing items. Since then, the Doc Johnson brand has grown and evolved, but one theme that has remained constant is our strong commitment to American manufacturing.
We have been lucky enough to have many of the industry's best-selling products of all time. Our 8" Classic Dong has been a bestseller for 35 years. From the Original Pocket Rocket to our award-winning TRYST vibrators to our top-of-the-line Main Squeeze strokers, we have created brand names that stand the test of time.
Please see our product warranty page for details.
On our Contact Us page, click on the "Product Idea" tab and fill out the provided form.
ULTRASKYN is by far the most lifelike TPE material in the industry. It perfectly mimics the feel and touch of human skin. ULTRASKYN also offers progressive dual density in many options and provides a genuine lifelike feel, just like being with a real partner. That's why we make all of our best-selling strokers, masturbators, dongs and dildos in ULTRASKYN.
FIRMSKYN is Doc Johnson's classic firm PVC material used for The D and many other collections. Like their ULTRASKYN counterparts, FIRMSKYN products are handcrafted at Doc Johnson headquarters to ensure quality. FIRMSKYN meets consumer demands for dildos and dongs in PVC, one of the most popular pleasure product materials of all time.
SECONDSKYN silicone is an amazingly soft, flexible silicone that yields to the touch and molds to your most sensitive areas. Warming, vibration, and other effects are effortlessly transferred via SECONDSKYN's liquid-smooth cushioned surface and interior. This material offers the same hygienic and hypoallergenic features of all pure silicone products, with an extra-squeezable lifelike feel.
Vac-U-Lock is Doc Johnson's patented harness attachment system. When an attachment is placed on a plug, air is expelled and a vacuum-like fit is achieved, locking the attachment in place. With countless attachments, plugs and full harness systems, Vac-U-Lock is an all-encompassing modular system that gives users infinite possibilities.
TRUSKYN is pure, hygienic, health-grade silicone that has been proprietarily handcrafted into a form that emulates actual skin, right down to warming to your own body temperature.
Silicone vibrating: Spray with Doc Johnson Toy Cleaner or wash with mild soap and warm water. Allow to dry completely in a cool, dry place.
Silicone non-vibrating: Spray with Toy Cleaner, wash with soap and warm water, boil for 3 minutes, or clean in the top rack of dishwasher. Dust with powder if needed.
Battery-powered: Remove batteries first, then clean with Toy Cleaner or warm water and soap. Keep seals intact.
ULTRASKYN: Remove any vibrating parts. Wash with Toy Cleaner or mild soap and warm water. Allow to dry completely before storing.
Main Squeeze: Remove vibrating bullet before cleaning. Gently pull to remove ULTRASKYN insert. Clean each piece with Toy Cleaner or mild soap, air dry, dust with Refresh Powder, then reassemble.
*Toy Cleaner sold separately.
Store your products in a cool, dry place. Keep your sex toys separated from each other during storage, as certain materials can wear from prolonged direct contact with other materials. Good storage practices help to maintain the quality and life of your toys.
If you have any specific questions that are not answered on this page, please do not hesitate to ask a question.
Product questions
Personal lubricants are specialized lubricants used during sex and sexual acts like masturbation to reduce friction between body parts or between body parts and objects. They can be applied to sex toys to reduce friction or ease penetration.
The three main categories are water-based, silicone-based, and hybrid lubricants.
Water-based lubricants are water-soluble and easily absorbed. They come in different viscosities, flavors, and scents, are easily cleaned with water, and are compatible with toys made of all materials.
Silicone-based lubricants stay slick for longer and do not break down in water, making them ideal for water play. Note: they may not be compatible with silicone or ULTRASKYN toys.
Hybrid lubricants combine silicone and water-based formulas for long-lasting moisture with easy clean-up. Note: may not be compatible with silicone or ULTRASKYN toys.
For latex, polyurethane, and polyisoprene condoms, use water-based, silicone-based, or hybrid lubricants. Avoid oil-based with these materials. Lambskin condoms are compatible with all lubricant types.
Yes, lubricants may be used to supplement personal moisture as needed.
Yes, unless otherwise noted. Should irritation occur, discontinue use immediately and consult your physician.
In most modern vibrators, vibrations come from an oscillating internal motor. The construction and power source determine the strength and functions of vibrations.
No. Vibrators vary greatly in speed and intensity. Some have multiple speeds and settings; the material also affects sensation. Battery-powered units are generally less powerful than plug-in models.
We recommend using our Retail Finder, which has a large selection of online and physical retailers you can sort by location.
Store in a secure, dry location, separated from other toys. Remove batteries between uses.
Silicone: Wash with warm water and soap, boil for 3 minutes, or run in the top rack of a dishwasher.
ULTRASKYN: Wash with mild soap and warm water, pat dry, then dust with ULTRASKYN Refresh Powder. Store away from other materials.
PVC/ABS: Clean with Doc Johnson Antibacterial Toy Cleaner or warm water and mild soap. Do not submerge non-waterproof items.
Please see our product warranty page for details about our policy.
Battery life depends on the power the device uses. It's a good habit to remove batteries between uses and during storage.
Dildos and dongs are insertable sex toys. They can be phallic-shaped but also come in many other shapes and sizes.
PVC: Widely used, allows soft/medium/firm finishes and vibrant colors. Phthalate-free.
TPE/TPR: Combines rubber and plastic qualities. Phthalate-free and very soft without breaking down — ideal for masturbators.
ABS: Hard plastic, impact-resistant, phthalate-free, and nonporous.
Silicone: Most hygienic material, nonporous, durable, thoroughly cleanable, and phthalate-free.
Glass: Borosilicate glass is resistant to thermal shock. Very hygienic and available in vibrating and non-vibrating options.
Cleaning depends on the material. Commercial sex toy cleaners are always a good choice, and most toys can be cleaned with warm water and mild soap. For ULTRASKYN products, use ULTRASKYN Refresh Powder after cleaning to keep it smooth.
We recommend using lubrication as needed. How much depends on personal preference and comfort.
Penis pumps are usually used as male masturbation devices or as aids to induce or maintain an erection.
Read and follow all operating and safety instructions included with your pump. If you experience erectile dysfunction symptoms, consult your physician before use. Our pumps are recreational devices and are not intended for medical use.
Do not submerge or get the pump/motor wet. Disassemble and wash the cylinder, sleeves, and hose by hand with soap and warm water. Air dry completely before reassembling and storing.
Unless otherwise noted, Doc Johnson masturbators are made with our ultra realistic ULTRASKYN material — by far the most lifelike material in the industry, perfectly mimicking the feel and touch of human skin.
Wash between each use with mild soap and warm water. Pat dry, then dust with ULTRASKYN Refresh Powder. Store away from other materials to avoid reactions that could break down the product.
Cock rings can help maintain stronger, longer-lasting erections and more powerful orgasms. We recommend not wearing them for longer than 20 minutes at a time and no more than 4 consecutive hours. Always read all safety instructions.
Yes. You can also remove the ring before ejaculation for a stronger, more powerful orgasm.
Cleaning method depends on the material. See the Materials Cleaning Guide in the vibrators section above for more information.
Doc Johnson produces cock rings in a variety of shapes and sizes. See our full catalogue. Note: prolonged use of penis enhancing devices may cause vascular issues and can aggravate existing conditions. Always use with discretion.