Doc Johnson

Yes. All our products are made with body-safe, non-toxic materials such as medical-grade silicone and are free from harmful chemicals. Your comfort and safety always come first.

All of our packages are shipped discreetly, in a plain box or envelope, displaying the sender's name as Innov8 Solutions.

Orders are typically shipped within 1–2 business days, and delivery time may vary depending on the shipping method, location, and possible customs delays. 📦

For hygiene reasons, opened products cannot be returned. However, if your item arrives damaged or defective, our support team will promptly assist with a replacement or solution.

We want to make sure your inquiries are responded to as efficiently as possible.

Please reach us any of the following ways:

8am - 4.30pm Pacific Standard Time

Phone #: 800-423-3650

Email: cs@docjohnson.com